How much time do your employees spend searching for important documents or information? How often do documents go missing? How often are documents or content recreated? Some interesting statistics to consider:
- 10% of all business processes revolve around searching for information and/or documents (Source: IDC)
- 95% of information is on paper. It is estimated that the average worker prints out 45 sheets of paper per day (Source: IDC)
- 86% of invoices are still printed on paper (Source: Gartner Group)
- 45% of all client emails are inaccessible by anyone other than the recipient (Source: IDC)
IDC surveys estimate that the time spent searching for information averages 8.8 hours per employee per week. Analyzing information consumed an additional 8.1 hours. That’s costing some organizations as much as roughly $27,000 per person/year. How much could it be costing your organization? IDC also found that significant dollars are lost, as much as $6 million annually for an organization with 1,000 knowledge workers, in time wasted when employees reformat information as they move between applications.
These numbers can be staggering for businesses for of all sizes and point the way toward some major improvement opportunities. What would be the impact on your bottom line if you could improve document access, distribution and filing? Improve turnaround times? Eliminate duplicate data entry and/or recreating documents? Eliminate lost data and documents? And of course reduce the physical space needed to store all those paper documents?
To run their business more efficiently and to begin to get control of these costs and reduce time searching for paper documents and information, many organizations have turned to a document scanning and retrieval system as part of a workflow solution or document management system.
Whether you’re a law firm collaborating internally or communicating externally with clients, experts or opposing counsel; a manufacturing company needing to stay in touch with sales people on the road, provide custom quotes and product information or respond to customer inquiries; a bank processing loans or filing compliance documents; or an accounting department or human resources department rife with paper – moving your paper based workflows to a digital workflow nets a number of benefits:
- Improved efficiency by making documents available to staff when needed.
- Facilitate compliance with HIPAA, Sarbanes-Oxley or General Accepted Accounting Practices (GAAP) for your industry by providing access to audit trails, version and access control.
- Create a strong disaster recovery program for all documents.
- Provide higher customer service levels with instant access to customer records plus the ability to email or fax documents from the desktop.
- Costs savings
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